Frequently Asked Questions
- When will the library open back up?
We are available by phone or email Monday through Friday from 10am - 5pm.
Call 425-257-8000 to speak to a librarian or email us at firstname.lastname@example.org
Call 425-257-8010 to speak to staff about questions about your library account or email us at email@example.com.
The Library is following the state and local guidelines as we plan to phase in library services. As soon as we have plans in place that will allow us to provide library services safely, we will announce those on our website and social media.
- Where can I go to use computers or print something?
Although we are unable to provide computer and printer services at this time, there may be businesses in Everett offering these services for a fee. While the Library does not recommend any one business over another, we have heard that both Staples and FedEx provide some of these services. Call individual store locations to verify service offerings and prices.
- When can I return my books and items? What about late fines?
Our book drops are currently closed, and we ask you to please keep library materials at home. All due dates are being extended during this closure, and no fines will be charged during this period.
- Can I apply for a library card even though you’re closed?
Yes! Follow this link to fill out the online library card application. Write down the temporary card number and PIN to access e-library materials. After the library re-opens, we will welcome you in to verify identity and address and issue you a permanent library card.
- Can I schedule a Passport appointment?
The Library is unable to process passport appointments, but the US Postal Service is still taking appointments. Click here to schedule an appointment with the USPS. For information on what to bring to your appointment, click here.
Everett Public Library offers many electronic resources that can be accessed 24/7, when you can’t get to the Library or you’re stuck at home. Visit epls.org/apps to learn how to borrow eBooks, eAudiobooks, and your favorite magazines using the Libby app. Borrow comics, music, movies and shows on Hoopla and stream movies and documentaries using Kanopy. Consider learning a new skill with Lynda or a language with Mango. The library also provides remote access to several databases, including news resources (Newsbank and ProQuest) and health information from trusted sources (Consumer Health Complete, Medline Plus, and Merck Manuals).
We will miss you!
We recognize that many rely on our services, and we will continue to provide updates on social media and our website, epls.org, as we look for new ways to serve the community during this difficult period. Thank you for your continued support and understanding and we will miss seeing all of you at the library!
Learn more about the City of Everett’s response to COVID-19.